The government has officially issued the Outsourcing Service Policy 2025 aimed at ensuring skilled, transparent, accountable, and high-quality services through outsourcing, while also encouraging and supporting service workers.
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The Ministry of Finance announced the policy in a press release on Tuesday, stating it was introduced as a New Year's gift from the interim government's Chief Adviser, Professor Dr Muhammad Yunus.
Key highlights of the policy include:
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- Revised Service Fees: Monthly service fees have been increased for five standard service categories and three special services.
- Bonuses: Workers will receive two incentives—one equal to 50% of a month's service fee and a Boishakhi bonus at 20%.
- Leave & Benefits: Service workers will get 15 days of annual leave, regular job training, and two new uniforms every year.
- Maternity Leave: Female workers will receive 45 days of paid maternity leave.
- Pension Inclusion: Workers can now enroll in the Universal Pension Scheme under the National Pension Authority.
- Payment System: Wages will be paid directly to workers’ bank or mobile financial service (MFS) accounts in the first week of the following month.
- Extra Work Compensation: If additional services are needed beyond regular hours, extra pay may be given with Finance Division approval.
The policy also emphasizes that payment rates and working hours will be determined according to updated guidelines from the Finance Division.
