Urgent Instructions Issued for Pre-Paid Meter Customers Regarding Recharge

RTV News

Publish : 19 Oct 2026, 09:45 AM

Photo: Collected

Dhaka Electric Supply Company PLC (DESCO) has urged its pre-paid meter customers to recharge sufficient funds in advance to ensure an uninterrupted power supply during the Sharadiya Durga Puja holidays.

Additionally, the utility provider has shared two hotline numbers for customer assistance.

The information was disclosed in a press release issued by DESCO on Saturday (October 17).

According to the press release, pre-paid meter users under DESCO's network are requested to maintain adequate account balances to prevent service disruptions during the Durga Puja holiday period.

Furthermore, DESCO authorities advised customers to contact their official hotlines at 16120 or 16999 for any emergencies or assistance.

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